VerbMaster helps law enforcement departments build reliable, real-world Spanish proficiency by focusing on verb mastery — the single biggest barrier to clear communication under pressure. Designed for department-wide use, it delivers training that works within real police schedules and real operational demands.
Across the United States, Spanish is one of the most widely spoken languages — with over 43 million people speaking it at home, making the U.S. the second largest Spanish-speaking country in the world. U.S. Census Bureau, overview via Wikipedia
Law enforcement officers today are expected to do much more than enforce laws — they must communicate effectively in high-stakes situations that involve people from diverse linguistic and cultural backgrounds.
Officers routinely need to:
When these interactions involve Spanish-speaking residents — including those with limited English proficiency — the stakes are even higher. Departments nationwide increasingly recognize that language barriers can slow response, lead to misunderstandings, and erode community trust if not addressed proactively. Police Chief Magazine
While many officers — including native Spanish speakers and second-generation Spanish-English bilinguals — bring critical language skills to their work, departments cannot rely on a limited subset of personnel to meet constant, department-wide communication needs.
Law enforcement research and best practices consistently show that bilingual capability — especially practical, operational proficiency — enhances access to services for Spanish-speaking community members and supports effective policing outcomes. Chicago Police Department
Many language programs and apps do a solid job introducing vocabulary, basic phrases, and general comprehension.
But for law enforcement use, that isn’t enough.
Because most consumer language tools are designed to maximize engagement for casual learners, they often avoid the most demanding part of the language: verb conjugation.
Verb conjugation is the most complex aspect of Spanish:
In law enforcement, those distinctions matter. For example, “Tengo un arma” (“I have a gun”) versus “Tiene un arma” (“He or she has a gun”) determines who is understood to have the weapon — a critical distinction that depends entirely on correctly interpreting the verb conjugation.
That same level of precision is required throughout real-world policing. Understanding and using verbs correctly is often the difference between:
Most traditional language classes and apps are designed to provide a general overview of a language — vocabulary, basic structures, and recognition. They are not built to produce reliable, automatic verb use under pressure.
Historically, the expectation has been that true fluency — especially with complex verb systems — develops through deep immersion, often by living for an extended period in a Spanish-speaking country. Classroom instruction and apps were meant to support that path, not replace it.
For full-time law enforcement officers balancing demanding schedules, rotating shifts, and family responsibilities, extended immersion simply isn’t realistic.
Departments need a solution that works within the realities of police work — one that builds operationally reliable verb usage without relying on immersion, and without skipping the most difficult and most important parts of the language.
VerbMaster was built specifically to solve the verb problem — the single biggest barrier to reliable, real-world Spanish use.
Because verbs are the most complex and most critical part of Spanish, mastering them requires memorization, reinforcement, and repeated use. In real policing situations, officers don’t have time for rules or charts; they need to recall and use the correct verb form automatically, under pressure, in real time.
VerbMaster is designed to build that level of automaticity, so officers can use Spanish accurately when it counts.
Instead of relying on exposure or guesswork, VerbMaster is built around three core learning principles that work together to produce reliable, real-world language use:
The Result: Officers move from “I think I know that word..” to “I can understand it and use it correctly when it counts.”
VerbMaster for Law Enforcement is delivered through VERB-OPS™ — Verb Effectiveness for Real-World Bilingual Operational Situations — our institutional program designed for department-wide adoption.
Through VERB-OPS™, your department receives access to the VerbMaster Institution Portal, built to support scalable, flexible deployment across the force.
VerbMaster is available on iOS and Android, allowing officers to practice when and where it fits their schedule — during downtime, between shifts, or as part of structured training.
Departments can deploy VerbMaster in two complementary ways:
Officers can move seamlessly between instructor-led training and independent practice as their needs change.
Equip your officers with the Spanish they need to communicate clearly, de-escalate effectively, and serve your community with confidence.
GET IN TOUCH About VERB-OPS™
"I'm a police officer learning Spanish to better serve my community, and VerbMaster has been a great tool for me. Verb conjugation is a huge part of Spanish, and I was having a hard time retaining it before. The way VerbMaster uses spaced repetition really helped things stick and made the language easier to recall when I need it."
